Dubai Smile Dental Clinic (Al Ain Branch)
According to our open methodology, this clinic scored 46.1/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #23 of 26 ranked clinics · Last checked: 3 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#2346.1/100
- Best for Expats#2341.3/100
- Best for Dental Implants#1739/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#2232.7/100
- Best English-speaking Clinics#2344.7/100
- Best for Families / Children#2145.8/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Al Ain branch (Al Jimi, behind Jimi Mall) of the Dubai Smile Dental Clinic group, a UAE-wide chain with branches in Dubai, Abu Dhabi, Al Bahia and Al Ain. Group-wide services include implants, orthodontics (Invisalign, braces), children's dentistry, root canal treatment and cosmetic dentistry.
Multi-branch chain: the doctor roster and phone numbers published on the group site are company-wide (Dubai/Abu Dhabi/Al Bahia/Al Ain); only the Al Ain contact number and branch address below are specific to this location. Checked 5 canonical AI-visibility queries for Al Ain (2026-09-02): not visible in any.
Strengths
- Information Transparency: 16 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 3 of 8 verifiable points (missing: mentioned for: best dentist UAE; mentioned for: English speaking dentist UAE; mentioned for: dental implants UAE; mentioned for: emergency dentist UAE; mentioned for: UAE dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Group-wide dentist roster published (12 names incl. founder Dr. Ahmed Al Shagran); not confirmed which are based at the Al Ain branch specifically. [s1] | 3/3 |
| ✗ | Dentist specializations listed [s1] | 0/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details Al Ain branch phone published separately from other branches. [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] [s2] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) Re-read 2026-09-03 on the place page's Reviews tab: unchanged, and the published rating reproduces from the star histogram 279/5/0/2/17 (5*->1*). [gmaps-2026-09-02] | 5/6 |
| ◐ | Google review volume Read live on the Google Maps place page 2026-09-03; the star histogram 279/5/0/2/17 (5*->1*) on the same page sums to 303. The 302 recorded on 2026-09-02 is superseded. [gmaps-2026-09-02] | 2.5/3 |
| ✓ | Review recency Newest visible review dated "a month ago". Sample: 8 visible reviews, order relevance (Maps' sort control could not be operated in this browser session - four click strategies were tried), star histogram 279/5/0/2/17 (5*->1*), read 2026-09-03. [gmaps-2026-09-02] | 3/3 |
| ✗ | Clinic responds to reviews None of the 12 reviews read (dated 2025-01-15 to 2026-10-04) carries an owner reply on Google. [dubai-smile-dental-clinic-alain-deepen-3] | 0/2 |
| ✓ | No recurring complaints No repeated issue class. One of the eight visible reviews is one-star and raises two things - roughly thirty minutes of waiting past the appointment time at every visit, and concerns about the result that the reviewer says were not addressed. Neither is raised by a second visible review. The histogram carries 17 one-star and 2 two-star reviews that the relevance-ordered preview did not surface. Sample: 8 visible reviews, order relevance (Maps' sort control could not be operated in this browser session - four click strategies were tried), star histogram 279/5/0/2/17 (5*->1*), read 2026-09-03. [gmaps-2026-09-02] | 2/2 |
| ✓ | No suspicious review patterns The distribution retains 17 one-star, 2 two-star and 5 four-star reviews of 303, the visible reviews span one month to two years, wording is individual, one review is written in Russian and several name different dentists (Dr. Ammar, Dr. Sabreen, Dr. Ahmed Asmael), and reviewer accounts run from 2 to 12 reviews. Sample: 8 visible reviews, order relevance (Maps' sort control could not be operated in this browser session - four click strategies were tried), star histogram 279/5/0/2/17 (5*->1*), read 2026-09-03. [gmaps-2026-09-02] | 2/2 |
| ? | Active Facebook presence The Facebook page the clinic's website links (facebook.com/DXBDubaiSmile) is not available, so a page of the clinic could not be confirmed (checked 2026-10-02). [dubai-smile-dental-clinic-alain-presence] | 0/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "Dubai Smile Dental Clinic Al Ain" and "Dubai Dental"; the clinic's site does not link to TripAdvisor (checked 2026-10-05). [dubai-smile-dental-clinic-alain-tripadvisor] [dubai-smile-dental-clinic-alain-tripadvisor-2] | 0/0.5 |
| ✗ | Other review platforms Doctify lists Dubai Smile Dental only as unclaimed entries with no reviews; WhatClinic has only its Abu Dhabi clinic; no profile on HeliumDoc, Dental Departures or Trustpilot (checked 2026-10-05). [dubai-smile-dental-clinic-alain-platforms] [dubai-smile-dental-clinic-alain-platforms-2] [dubai-smile-dental-clinic-alain-platforms-3] [dubai-smile-dental-clinic-alain-platforms-4] [dubai-smile-dental-clinic-alain-platforms-5] | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ? | Clear service explanations | 0/1 |
| ? | Convenient opening hours | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist UAE", "English speaking dentist UAE", "dental implants UAE", "emergency dentist UAE", "UAE dental clinic for expats".
| ✗ | Mentioned for: best dentist UAE [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist UAE [sq] | 0/1 |
| ✗ | Mentioned for: dental implants UAE [sq] | 0/1 |
| ✗ | Mentioned for: emergency dentist UAE [sq] | 0/1 |
| ✗ | Mentioned for: UAE dental clinic for expats [sq] | 0/1 |
| ✓ | Structured data on website JSON-LD on the homepage declares Dentist and Organization. [dubai-smile-dental-clinic-alain-deepen] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages Separate pages for individual treatments are listed in the homepage navigation, e.g. /teeth-cleaning, /dental-veneers, /childrens-dentistry. [dubai-smile-dental-clinic-alain-deepen-2] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1NOA Dental Clinic63.8 of 100View report →
- #2Dr. Michael's Dental Clinic68.2 of 100View report →
- #2Sky Clinic Dental Center27.1 of 100View report →
Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Ahmed Al Shagran [s1] | Founder (group-wide; branch not confirmed) | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Reputation & Reviews: Active Facebook presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://dubaismile.com/ |
|---|---|
| Phone | +97137634445 |
| Google Maps | Map listing |
| Address | Hamdan Bin Zayed Al Awwal Street, behind Jimi Mall, Al Jimi, Al Ain, UAE |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://dubaismile.com/ | Branch address and phone (Al Ain), group services, doctor roster, English site | 2026-09-02 |
| s2 | https://www.zavis.ai/directory/al-ain/dental/dubai-smile-dental-cli… | Address, phone (matches group site's Al Ain number exactly), directory presence (Google Maps CID 11991062033373271527 per this copy) | 2026-09-02 |
| gmaps-2026-09-02 | https://www.google.com/maps/place/Dubai+Smile+Dental+Clinic+-+Al+Ai… | Live Google Maps place page, checked 2026-09-02: listing explicitly titled "Dubai Smile Dental Clinic - Al Ain branch" (confirms this is the Al Ain location, not the Dubai/Abu Dhabi twins), rating 4.7, 302 reviews; address matches (behind Jimi Mall, Al Jimi). Reviews independently reference "the Al Ain branch". | 2026-09-03 |
| sq | search:best dentist Al Ain / English speaking dentist Al Ain / dental implants Al Ain / emergency dentist Al Ain / Al Ain dental clinic for expats | AI/search visibility scout 2026-09-02: the five canonical city queries for Al Ain were run and this clinic appeared in none of them (recorded in the clinic note). | 2026-09-02 |
| dubai-smile-dental-clinic-alain-presence | https://www.facebook.com/DXBDubaiSmile | Facebook address facebook.com/DXBDubaiSmile, linked from the clinic's website dubaismile.com, checked 2026-10-02: Facebook shows "This content isn't available"; no page can be read | 2026-10-02 |
| dubai-smile-dental-clinic-alain-deepen | https://dubaismile.com/ | Homepage HTML read on 2026-10-02: JSON-LD declares the types Dentist and Organization, alongside WebSite and WebPage. | 2026-10-02 |
| dubai-smile-dental-clinic-alain-deepen-2 | https://dubaismile.com/ | Homepage navigation read on 2026-10-02: separate pages for individual treatments, e.g. /teeth-cleaning, /dental-veneers, /childrens-dentistry. | 2026-10-02 |
| dubai-smile-dental-clinic-alain-platforms | https://www.doctify.com/ar-ae/practice/dubai-smile-dental-clinic-br… | Doctify, read 2026-10-05 through its own practice search: four entries under the name Dubai Smile Dental ("Dubai Smile Dental Center - Dubai", "Dubai Smile Dental Clinic - Abu Dhabi", "... Branch" and "... Branch 1"), all, on Doctify's "unclaimed" plan with no reviews, no logo and no photos - listings Doctify created itself, not ones the clinic keeps; the clinic's website does not link to Doctify | 2026-10-05 |
| dubai-smile-dental-clinic-alain-platforms-2 | https://www.whatclinic.com/dentists/united-arab-emirates | WhatClinic: its profile sitemaps (read 2026-10-02) hold 24 dentist profiles in the United Arab Emirates, none of them in Al Ain; on 2026-10-05 its Al Ain dentist page returns not found; the one profile under this name, "Metworld DMCC Dubai Smile", is the Abu Dhabi clinic on Dalma Street, not the Al Ain branch | 2026-10-05 |
| dubai-smile-dental-clinic-alain-platforms-3 | https://www.heliumdoc.com/uae/ | HeliumDoc, read 2026-10-01: its sitemaps for the United Arab Emirates (273 clinic pages) have no page for this clinic | 2026-10-01 |
| dubai-smile-dental-clinic-alain-platforms-4 | https://www.trustpilot.com/review/dubaismile.com | Trustpilot, read 2026-10-05: no company page for dubaismile.com, the clinic's website (page not found) | 2026-10-05 |
| dubai-smile-dental-clinic-alain-platforms-5 | https://www.dentaldepartures.com/ | Dental Departures, read 2026-10-05: its clinic search does not recognise Al Ain as a location - the platform lists no clinic there | 2026-10-05 |
| dubai-smile-dental-clinic-alain-deepen-3 | https://www.google.com/maps?cid=11991062033373271527&hl=en | Google listing "Dubai Smile Dental Clinic - Al Ain branch" (Dental clinic), read 2026-10-05 in 3 review orders (lowest-rated first, newest first, most relevant first): 4.7 from 309 reviews (1★ 17 / 2★ 2 / 3★ 0 / 4★ 6 / 5★ 284); 14 distinct reviews read, dated 2022-12-12 to 2026-10-04, 0 with an owner reply. | 2026-10-05 |
| dubai-smile-dental-clinic-alain-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&details=true&q… | TripAdvisor's own search, read 2026-10-05: 12 suggestions for "Dubai Smile Dental Clinic Al Ain" (1 place, 5 attractions, 6 hotels), none of them a dental practice in or near Al Ain; 12 suggestions for "Dubai Dental" (2 places, 5 attractions, 5 hotels), none of them a dental practice in or near Al Ain; no listing for this clinic | 2026-10-05 |
| dubai-smile-dental-clinic-alain-tripadvisor-2 | https://dubaismile.com/ | Clinic's website, home page read 2026-10-05: no link to a TripAdvisor page | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-05 | Read the clinic's Google listing on 2026-10-05 in 3 review orders (14 distinct reviews, dated 2022-12-12 to 2026-10-04; 4.7 from 309): owner replies false. |
| 2026-10-05 | Presence on review platforms checked on 2026-10-05: only unclaimed Doctify entries with no reviews; no profile on WhatClinic, HeliumDoc, Dental Departures or Trustpilot. |
| 2026-10-02 | Read the clinic's website HTML on 2026-10-02: structured data: present, service pages: present. |
| 2026-10-01 | Other review platforms re-checked on 2026-10-01: a Doctify page under the clinic's name could not be opened, and no profile was found on WhatClinic, Dental Departures, Practo or HeliumDoc; the Zavis page cited before only repeats Google data and is not a review platform; changed from yes to not established. |
| 2026-09-29 | Corrected 2026-09-29: clinic responds to reviews now unverified: only 8 reviews were checked for owner replies. |
| 2026-09-03 | Reputation pass 2026-09-03 (browser): the clinic's Google Maps place page was reopened on its Reviews tab and the star histogram, the visible reviews, their dates, their reviewer profiles and the owner replies were read. reviewRecency, respondsToReviews, recurringComplaints and suspiciousReviewPatterns set from that read, each carrying the sample size and the read order on the criterion itself. googleReviewCount 302 -> 303 (histogram sum on the live page); reviewRecency "unknown" -> within_3_months. recurringComplaints false; suspiciousReviewPatterns false. |
| 2026-09-02 | Adversarial verification: the five canonical city queries were already recorded as run with no appearance, so the five AI-visibility criteria were changed from unassessed to a recorded negative and given the citation they lacked. |
| 2026-09-02 | Live Google Maps rating/review count added (confirmed Al Ain branch, not a twin); aiVisibility scout run, no mentions found. |
| 2026-09-02 | Initial data collection. |
A question or a correction?
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